BookedNG service fee
New paid checkouts use 6% below ₦5,000, or 5% + ₦50 from ₦5,000. The combined fee is capped at ₦5,000 per complete checkout, not per ticket or place, whether you or the customer pays. Secure payment processing is included. Appointment deposits use the amount collected online. Existing purchases keep their recorded fees; payout bank-transfer charges remain separate. See the Service Provider Agreement.
Appointment providers
- Complete the provider profile, verification and payout requirements.
- Create a service with its price, duration, delivery mode and customer instructions.
- Set weekly or fixed-period availability, breaks and blocked times.
- Preview the times customers can actually select before sharing the public service link.
- Manage bookings, lifecycle requests, customer records, analytics and earnings from the provider dashboard.
Calendar integration
Google Calendar connection is available from the provider calendar page when enabled for the account. It supports selected or bulk booking sync and optional automatic sync. This is a provider dashboard feature, not a general partner API.
Exports
Providers can download booking and analytics CSV files and a finance export from the protected dashboard. Exports are not public feeds.
Experience providers
- Complete the provider profile, documents and payout requirements.
- Create the public listing, participant types, customer questions, media and policies.
- Add dated sessions and capacities. Past or unavailable sessions are not bookable.
- Review confirmed bookings, participants, reviews, disputes and settlement readiness.
- Download the protected booking CSV when an operational export is needed.
Experience booking pages, not copied schedules on another website, are the source of truth for current session availability.
Fees, payouts and records
Providers choose from the fee options available in their dashboard. The customer sees the full checkout total before payment. Earnings and payout status remain subject to the applicable Service Provider Agreement, refund and cancellation policy, payment verification, disputes and safety controls.
Website links
Share the canonical Appointment service or Experience listing URL. BookedNG does not currently provide an Appointment or Experience embed, external inventory API, outbound booking webhook or self-service partner credential. See Developer docs for supported alternatives.
Change your payout bank account
Last reviewed 2 October 2026.
The organisation owner can request a payout account change from Business settings or Earnings. Choose a bank, enter the new 10-digit account number and verify it. Check the account-holder name returned by Paystack before confirming and submitting.
Your existing account stays active while the request is pending. The replacement cannot take effect before a full 24-hour security waiting period after email delivery is confirmed. A delayed security email extends this period; manual reviews may take longer. Closely matching previously verified account-holder names may qualify for automatic approval, subject to ongoing security checks. Other requests require admin review.
A security email goes to the existing verified owner email with a link to cancel the pending request. Opening the link does not cancel anything: confirm cancellation on the page. You can also cancel from the dashboard. If you did not request the change, cancel it, secure your account and contact support immediately.
Admin can hold, approve or reject the request. Rejection includes a reason, and decision emails are sent to the provider. One request can be pending at a time. An approved replacement applies across Events, Appointments and Experiences for the same organisation; transfers already submitted keep their original recipient.