Checkout fee cap
New paid ticket checkouts keep the existing rates: 6% per ticket below ₦5,000, or 5% + ₦50 from ₦5,000. Add the ticket fees, then apply a maximum ₦5,000 service fee per complete checkout, whether paid by the customer or organiser. Payment processing is included. Existing purchases keep their recorded fees and payout transfer charges remain separate.
Create and publish an event
- Create an organiser account or sign in.
- Add the event details, occurrence, venue, customer questions and policies.
- Create one or more ticket types with quantity, buyer limit and admission units.
- Review the public preview and submit the event for BookedNG approval.
- After publication, copy the public event link for your website and marketing.
Tickets and promotions
- Paid, free and mixed-admission events are supported.
- Coupons can reduce eligible tickets by percentage or fixed amount. The organiser can choose the supported fee treatment shown in the coupon editor.
- Coupon booking links use the event's public URL plus the coupon code.
- Private guest tickets can be issued, resent, replaced or invalidated within the displayed allowance.
- Individual ticket-type deep links are not currently supported; the public event page is the supported purchase destination.
Event day
Invite gate officers and supervisors from Team access, individually or with a name-and-email list. Select their event date and entrance. Each person receives a private one-time email link: review the assignment, continue to the scanner, allow the camera and add it to the home screen. Gate roles do not need a password or two-step verification.
Prepare the event and complete a test scan while connected. On a replacement phone, open the scanner and request a fresh email link. Starting the replacement scanner closes the previous active device for that assignment. The organiser can remove access at any time. Never share links between staff members.
Reports and exports
The organiser dashboard provides sales, ticket-type, complimentary, attendance, earnings and payout views. The attendee report can be exported as CSV. Treat exports as personal data and share them only with authorised event staff.
Fees and payouts
Use Event pricing for the public fee schedule. The dashboard shows whether the organiser or customer pays the service fee, the order's recorded amounts and the current payout status. Payout eligibility remains subject to settlement, refund, dispute, account and safety checks described in the Service Provider Agreement.
Connect an event website
Use the public event URL as the source of truth for availability and checkout. See the WordPress guide or custom website guide.
Find your bank account controls
Open Account & verification, or the payout account card on Payouts, then select Request or track payout account change. The change-request page includes a Back button returning to the page you opened it from. No additional Events menu item is needed.
Change your payout bank account
Last reviewed 2 October 2026.
The organisation owner can request and track a bank account replacement from Account or Earnings. Verify the new bank account with Paystack, confirm its holder name and submit. The current account remains active while the request is pending.
Approval requires at least 24 hours after security email delivery is confirmed. Strong matches against the previously verified account-holder name may qualify for automatic approval; other requests need admin review. Restrictions or delayed emails can extend the waiting period. Admin can hold or reject a request before this period ends, but cannot activate it early.
The security email sent to your existing verified email includes a cancellation link. Opening it is safe; cancellation requires confirmation. Requests can also be cancelled from the dashboard. You receive approval or rejection notifications, including the reason for rejection. See the full bank account change guide. The account is shared across all BookedNG marketplaces belonging to the organisation.